Frequently Asked Questions About Our Cookies & Bakes

  • We ship your order with Royal Mail Tracked 24. Your order should be with you the next working day from dispatch. This means your bakes get to you as fresh as possible.

  • You can contact us through the ‘Bespoke Orders’ page or message us on Facebook or instagram!

  • During the hotter months, cookies can become slightly melted, especially if they have chocolate toppings or are frosted. When they arrive, you can pop them in the fridge for 30 minuets before enjoying.

  • We deliver to the UK only.

  • We like to work within a 2 week notice period for both cakes and cupcakes, however we completely understand some things pop up last minute so please still enquire and we will do everything we can to try and accommodate!

  • We do not have a dedicated menu for special dietary requirements. We may have products that don't contain allergens, however all products are made within a kitchen that deals with gluten, dairy, nuts and other allergens and therefore strongly advise this is taken in to consideration when placing your order.

  • Yes! We are based in a village called Ickwell as offer collections from there. This is available for cookies, cakes and cupcakes ad can be added when you check out or through enquiring.

  • We bake and ship your cookies within 2 working days of receiving your order. Once you have received your order, ensure you store your cookies in an airtight container so you can enjoy your cookies for up to 6 days!